Grain

Where it falls short

• Pricing isn't published clearly. List price is cited from $19/seat/month annually, but teams commonly report $33–39/seat, with custom quotes depending on size and packaging. That's a very wide band, and you'll need to talk to sales to find out what you'd actually pay.
• 3 hours of AI highlights a month on free. The highlight extraction — the reason to use Grain — is the metered part.
• Narrow by design. If you want general meeting notes across an engineering team, Fathom or Fireflies.ai fit better and cost less.
• Expensive per recorder at the real price. At $33/seat, a team where several people run calls costs considerably more than the alternatives.
• Same consent exposure. A bot joins the call, and these are customer calls — arguably a higher-stakes context for getting consent right.

Pricing

Free gives one notetaker seat with unlimited viewers, unlimited recordings, AI summaries, and 3 hours a month of AI-highlighted moments. Business is listed from $19/seat/month billed annually but is frequently quoted around $33–39/seat, adding coaching, analytics, CRM sync rules, and custom branding. Enterprise is custom. Get a quote rather than relying on published figures.

Who it's for

Customer-facing teams where a few people run calls and many people need to watch the highlights — user research, sales enablement, customer success. The free viewer model is genuinely differentiated. For general-purpose meeting notes across a whole company, look elsewhere.

Last verified: 10 August 2026. Business-tier pricing is inconsistently reported; request a quote.