Read AI transcribes and summarises meetings like everything else in this category, then adds the thing that makes it distinctive and uncomfortable in equal measure: engagement analytics. It scores participants on how engaged they appeared, tracks sentiment, and builds topic timelines. For a facilitator reviewing whether a workshop landed, that's useful. For a manager reviewing how attentive their reports looked, it's something else, and worth thinking about before you deploy it.
Engagement analytics genuinely have a use. If you run workshops, training, or large recurring meetings, knowing where attention dropped is real feedback you can't easily get otherwise.
Topic timelines. Seeing how a meeting's subject moved over time makes long recordings navigable in a way a flat summary doesn't.
Read Copilot daily briefings. A single digest across all your meetings rather than per-meeting summaries to wade through.
Strong CRM and workspace integrations on Pro. Salesforce, HubSpot, Notion, and Slack, which is where notes need to end up.
Enterprise+ governance is serious. DLP, custom retention, SCIM, and audit logs, for organisations with real compliance requirements.
Where it falls short
Scoring people's engagement is a management decision, not a feature decision. Deployed across a team, this measures individuals on how attentive they appeared to a model. That has obvious potential to be used badly, and it's the main thing to weigh before adopting it — separately from whether the product works.
The free tier is very thin. Five transcripts a month with a one-hour cap, against unlimited recording on Fathom, Fireflies.ai, and tl;dv.
Expensive across the board. $15/user/month annually for Pro is above Fireflies.ai Business at $19/seat with more included, and Enterprise+ at $30/user annually is the highest per-seat price in this category.
Ten-licence minimum on both Enterprise tiers. Small teams needing SSO have to buy ten seats.
Same consent exposure, with an extra dimension. A bot joins the call, and here it's also profiling participants. If you're in a two-party-consent jurisdiction, disclose both.
Pricing
Free covers 5 meeting transcripts a month with a 1-hour cap and limited insights. Pro is $19.75/user/month or $15 annually with unlimited meetings, full engagement scoring, video highlights, CRM sync, and Copilot briefings. Enterprise is $29.75 or $22.50 annually, adding synced video playback, admin controls, team analytics, and SSO. Enterprise+ is $39.75 or $30 annually with advanced governance, DLP, SCIM, and audit logs. Annual billing saves 25%; Enterprise tiers need 10+ seats.
Who it's for
Facilitators, trainers, and sales leaders who want analytics on how meetings went rather than just what was said. If you only need notes and summaries, you're paying a premium for analytics you won't use — Fathom or Fireflies.ai will cost less and do that job as well or better.
Last verified: 10 August 2026.
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Read AI: It scores how engaged everyone in your meeting was — decide if you want that – Dictation Database
